Terms & Conditions
Terms & Conditions for Services
Definitions
- Client: The individual or entity contracting with Skyline Medical Requisites Trading LLC for services.
- Services: Includes all design, execution, sales, maintenance, and marketing work agreed upon between the company and the client.
- Scope of Work: All pre-agreed details regarding the services provided by the company.
Scope of Work and Modifications
- The scope of work will be clearly outlined in the agreement signed by both parties.
- Any requests for changes to the scope of work after signing the contract must be approved in writing by the company, with a revised cost and timeline evaluation based on the requested changes.
- The company reserves the right to refuse modifications that change dramatically the original agreement.
Pricing and Discounts
- Pricing is based on the agreed-upon scope of work.
- If the client requests significant changes that increase or change the scope of work, the company reserves the right to revise any discounts or adjust the project cost accordingly.
Cancellations and Termination
- If the client wishes to cancel the contract before project completion, a cancellation fee of 30% of the total contract value will apply, in addition to any costs incurred by the company up to the cancellation date.
- The company reserves the right to terminate the contract if the client breaks any terms of the agreement or delays payments.
Liability
- The company is not responsible for any losses resulting from delays caused by changes or additional requests made by the client.
- The client assumes full financial responsibility for any impact resulting from cancellation, modification, or postponement of the scope of work.
Disputes and Governing Law
- In the event of a dispute, both parties will initially attempt to resolve the matter amicably.
- If no resolution is reached, the dispute will be governed by the applicable laws of the United Arab Emirates.
Acceptance
- By signing the contract or accepting these terms and conditions electronically, the client agrees to comply with all the terms outlined above.